Delivery and Return/Exchange Policy

Shipping:
FREE SHIPPING ACROSS CANADA ON ORDERS OVER $75 🇨🇦
Orders are processed within 1 to 3 days. Once shipped, delivery usually takes between 3 to 5 business days depending on your location. A tracking number will be automatically sent to you by email.

🇺🇸 U.S. Shipping Policy

Orders shipped to the United States may be subject to customs duties, import taxes, or additional fees upon arrival.

These charges are not included in your order total and are the customer’s responsibility.

Once your order is shipped, you will receive a tracking number. Please use this tracking to monitor your shipment and stay informed about any customs updates or required payments.

Failure to pay customs fees may result in delays, returns, or additional charges.

Returns/Exchanges:

Exchanges are accepted within 10 days of product receipt, provided the item has not been worn or washed and all tags are intact.

If these conditions are met, we will gladly process the exchange.

Please note that no refunds or returns will be accepted, but exchanges are no problem!

Shipping costs for exchanges are the responsibility of the customer.

Write to us at serviceclient@kmybrand.com to initiate your exchange request.